Terms & Conditions

The Vicky S.A. Abad Family Trust T/A Music Beat Australia ABN – 26 426 073 857, home of Boppin Babies Pty Ltd ACN 153 386 577 

Music Beat Kids – Weekly Music Groups

Music Beat Kids Online Music Groups

Music Beat Lessons + Tuition

Music Beat Birthdays

Annual Pass

Promotions

Music Beat Kids – Weekly Music Classes

COVID-related Policies

Only one child can attend per booking.

Please note we cannot offer family discounts due to restrictions on our venue space and numbers. If you would like to bring two children you are very welcome to book two spots in the same group for them to both attend with you.

Make up classes cannot be guaranteed due to Covid-related restrictions. Please note that makeup classes are not guaranteed and are subject to availability.

If a lockdown is declared during a term we will offer Online classes instead. We cannot offer credits.

You will not be able to turn up to a class that you haven’t booked for as our venues are restricted by numbers.

We are not able to refund any money for missed classes.

By agreeing to these Terms & Conditions when confirming your booking, you confirm that:

  • You and your child are not sick
  • You have not travelled overseas in the last 14 days
  • You have not been in direct contact with anyone who has Covid-19
  • If your circumstances change during the term you will let us know immediately.

You will not attend any groups if you or your child are sick.

You will wash your hands prior to entering our sessions and as you leave the room.

You will wait in the allocated waiting area with appropriate social distancing between you and other families before the class starts.

If you would like to sit on a cushion in groups you will need to supply this from your own home as we will no longer be able to supply this from our end.

There will be a slight change to session times, with sessions running for 40 minutes to allow for increased cleaning duties and regular sorting of equipment before the next class starts.

Please note that we are not allowed to encourage you to socialise after classes due to social distancing rules so once the session ends we ask that you kindly refrain from socialising indoors.

Shared strumming of the guitar at the end will no longer be allowed but we can give a virtual strum with your little ones sitting in your lap and strumming in the air as we hold the guitar up.

Story time will also be taken with your little person sitting on your lap.

Our old shared sticker time will also not be allowed under the new compliance rules so instead we will offer a ‘sticker as you leave’ option where you are welcome to grab a sticker on your way out from a pre shown place.

Our instruments will be handed out per child when we begin the class and once used you will put them back into the container that they were handed out from so that we can clean them properly after the session.

Any instruments that were mouthed during the session will need to go in a separate bucket that will be shown to you at the beginning of the session.

All Standard Terms and Conditions apply.

Standard Terms and Conditions

Payment

Full payment is to be paid on or before your first session.

Please note that makeup classes are not guaranteed and are subject to availability.

You can join a group at any time during the term and will be charged a pro rata fee. Your fee will be automatically calculated for you when you Register.

All places are non-refundable

Please note there are no refunds or a credit for the following term if you miss a class, but we will do our very best to get you in to a makeup lesson if and when possible.

We do not offer refunds if you change your mind, go on a holiday, return to work or are unable to attend your sessions. When you make a Term Booking we hold your place for the whole term. If you know you will be traveling or returning to work we offer casual rates (if spaces are available) so that you can pay as you go.

Families discount (family discounts are not offered from the start of Term 3 2020 until further notice)

Family rates are applicable for registering two or more siblings for a Term Booking. Our registration will only process payment for the first child, we will contact you to process the balance payment. Per child rates apply for starter, casual, and trials.

Trial and Casual Sessions

You can also register for one $10 Trial session if you are new to Music Beat Australia and have not previously attended one of our groups. One $10 Trial session per customer, per child. Once you have completed your $10 Trial we require you to register for a Term Booking, or purchase a Casual ticket to continue attending. We do not offer refunds if you miss your Trial Session, but you can reschedule (space permitting) providing you give us a minimum of 24 hours notice.

Cancellation Policy

Music Beat Australia reserves the right to cancel music sessions, without refund, due to abnormal extremes of weather, road closures, emergency incidents or other exceptional circumstances beyond our control (such as the sudden closure of a hired venue not owned by Music Beat Australia).

If we need to cancel music sessions due to illness, injury or the unforeseen unavailability of a staff member, we will notify as soon as we can via email and text message and advise you of any make-up sessions we are offering.

Illness and Safety Policy

While Music Beat Australia takes all due care, you acknowledge that Music Beat Australia takes no responsibility for personal loss or injury sustained during Music Beat Australia sessions. You remain responsible for the safety of yourself and your child/ren, relinquishing Music Beat Australia of any liability. You warrant that the child/ren in your care will not attend if they are unwell, including communicable, contagious or notifiable illnesses. We cannot offer a refund for a lesson missed due to illness.

Instrument cleaning and use in groups

All instruments are cleaned each day, including being wiped down with anti-bacterial wipes between sessions. Instruments used in our baby groups are kept separate and only come out for the bubs.

Staff hand washing

All staff wash their hands with soap and water before and after classes and use anti-bacterial handwash during sessions as required.

Videos, photographs and confidentiality

From time to time Music Beat Australia may take photos or videos of music sessions to support the ongoing development of our program. This material may also be used in the marketing and advertising of Music Beat Australia services. If you do not wish for your child to be photographed, videoed or for their image to be used in marketing, it is your responsibility to let your session leader know.

By registering with Music Beat Australia, you acknowledge that Music Beat Australia may use your contact information to send you newsletters and information regarding Music Beat Australia products and services. You acknowledge that you will receive communications from our office team regarding your booking in addition to  our weekly enewsletter. Both can be independently opted-out of.

Music Beat Kids Online Music Groups

Timetables for online music groups may change depending on demand.

From Term Three 2020 onwards, we will determine what online services we will be offering depending on demand.

For new customers who live outside of Brisbane we will determine what online services we will be offering from Term Three 2020 onwards, depending on demand.

Booking is per family (the parents / carers and children of a single household).

We have selected the video conferencing platform Zoom https://zoom.us. This platform is free to use and is compatible with iOS (iPhone/iPad/Mac) Android and Windows operating systems. You can download the Zoom app from the Zoom Download Center here: https://zoom.us/download

Your Zoom link is for YOUR use only. Your Zoom link will be sent to you via email before your group, please ensure you have provided a correct email address for the parent / carer / guardian. Please check your Spam or Junk Mail folder for your link email.

Online music groups will be delivered via Zoom video conferencing. By joining an online music group you acknowledge that you and you child can be seen by other participants in the video call.

All times are in Australian Eastern Standard Time (AEST), UTC 10+. All prices are in Australian Dollars, inclusive of GST.

Music Beat Australia is not responsible for the quality of your internet connection, video/audio lag, lost or dropped connections or for Zoom video/audio issues. Music Beat Australia cannot provide technical support.

Music Beat Australia is not responsible for safety issues in your home or remote setting, you will be responsible for your safety and for the safety of the children and/or people under your care.

Music Beat Australia reserves the right to remove any participant during an online session for inappropriate, harassing, threatening or indecent behaviour. No refunds will be offered.

Bookings are not transferable.

Payments are non refundable, we cannot provide refunds for non-attendance, if your change your mind, if you are unable to connect, if the connection is lost during your session, for Zoom audio/video issues or for circumstances beyond our control (such as network or Zoom outages).

All groups are live streamed and cannot be made up (as the links are sent to a unique live group), no refunds or credits will be offered for missed or lost sessions.

If we need to cancel music sessions due to illness, injury or the unforeseen unavailability of a staff member, we will notify as soon as we can via email and advise you of any make-up sessions we are offering.

You acknowledge that you have read and accept Zoom’s Terms of Service and Acceptable Use Policy.

All other standard Music Beat Australia Terms & Conditions apply.

Music Beat Lessons + Tuition

Terms of Attendance/Participation:

We are committed to music lessons being fun, interactive and child-centered. We work to match the teaching techniques and the teacher to each child’s learning style. Sometimes this may require us to change their lesson books, or even their teacher. We will always work with you on this to make sure you are informed and supported in this process.

EXPECTATION Learning an instrument and musical literacy is fun and it TAKES TIME.

Children need time to attain a grasp on the instrument they are learning, and to settle in with their teacher. This is why we do not offer a service less than one term block (a full term), exactly the same as swimming lessons. Without consistency your child won’t gain any confidence, nor have their curiosity in the instrument piqued after some “wins”.

Don’t expect great enthusiasm or joy after every single lesson. Sometimes, we work hard and early lessons can be a bit daunting. Come and talk to us if you have concerns but we think your child will settle in well.

PRACTICE Learning an instrument requires practice.

For younger students, most practice technique is covered in class and we will brief you on this process at the close of each lesson, or send home notes. Home practice can be short and should be fun. We will help the children develop effective practice techniques, but supervised home support is vital.

Older children are required to practice more often and with purpose to see the best learning outcomes.

Please note if you have signed up for the shorter lessons it is even more imperative that practice occurs at home between lessons as we won’t have as much time in lessons to do practice. Rather the lesson time needs to focus on revision and learning new material and techniques.

Progress (and more importantly, their pride of progress) will be hampered if children are not supported to practice at home with regular (scheduled) practice times.

Terms of Service:
It is the responsibility of the parent/carer or after school care staff to ensure your child arrives on time for their lesson, with their instrument and book and is escorted either to school, home or back to care after the lesson.

If a teacher is absent due to illness or emergency, the lesson we will offer a make-up lesson within the term. If this fails, one lesson fee will be credited to your next term account.

If a student is absent and you can provide us with 24 hours or more notice, we will do our best to find a make-up lesson time within the term. There is no guarantee of this but we will do our best.

If a student wishes to change instrument, we adhere to our term block policy and if the desire is still in play at the end of the term we will make arrangements to accommodate the change.

We will supply the music books for your child and invoice you for payment. The cost of materials is in addition to lesson fees*.

As a courtesy to our busy families, and to support the long term learning goals of your child, we hold spots for current students for the next term unless we are notified in writing of the intent to discontinue to [email protected]. If we do not hear from you please note Terms of Payment below for this situation.

End of year concerts
Students are strongly encouraged to perform in our End of Year Concerts, held in either November or December each year.

Concerts provide:

  • An opportunity for the children to come together and support each other and celebrate their hard work.
  • A goal for practice and allow the students to shine.
  • The opportunity for professionals to teach them how to manage nerves, a life-skill transferable beyond music lessons.

All family and friends and welcome to the concert.

A small fee may apply to cover the cost of hall rent and insurance.**

Exams
MBLT is aligned with the Australian Music Examination Board (AMEB) exam series.

Students are supported to do exams if they wish to. This is entirely at the discretion of the student and their family.

The cost of AMEB exams is paid for by you. The website and registration process can be confusing so we will register and pay for the students on your behalf, and then invoice you for this service ***

You will be sent specific information on this if you decide to pursue AMEB exams.

Terms of Payment:
Once paid your booking stands for the length of the term. Your spot is secured.

Full term payment is to be made before 48 hours the first lesson. A spot will not be held if your account is not paid. Unpaid spots will be offered to next-in-line on the waitlist. You will receive telephone and email communication from us advising you that your spot has not been paid and settlement is required if the spot is to be retained.

Fees are only refundable under exceptional circumstances (e.g. hospitalisation, long term absence due to ongoing illness) at the discretion of MBLT.

We do not offer refunds due to change of family commitments or holidays.

*The curriculum books and learning materials supplied at our cost will be invoiced to you and payment terms are 14 days from issue.

**Any concert fees do not include any service fees, they cover the cost of the venue and insurance –

you will receive cost information before you are asked to commit to the event and payment terms are 14 days from issue.

*** we will set up your child’s exam account via our portal and pass on the cost of the exam and set up time to you in an invoice separate to your term tuition fees. You will receive cost information before you are asked to commit to examinations and payment terms are 14 days from issue.

Illness and Safety Policy

While Music Beat Australia takes all due care, you acknowledge that Music Beat Australia takes no responsibility for personal loss or injury sustained during Music Beat Australia sessions. You remain responsible for the safety of yourself and your child/ren, relinquishing Music Beat Australia of any liability. You warrant that the child/ren in your care will not attend if they are unwell, including communicable, contagious or notifiable illnesses. We cannot offer a refund for a lesson missed due to illness.

Instrument cleaning and use

All instruments are cleaned each day, including being wiped down with anti-bacterial wipes between sessions.

Staff hand washing

All staff wash their hands with soap and water before and after classes and use anti-bacterial handwash during sessions as required.

Music Beat Birthdays

Terms and Conditions

Full payment is to be paid 48 hours before your party. There will be no charge if you cancel your party booking with 5 days advance notice.

If you or your child are sick we can postpone the party as long as staff are available on the rescheduled day.

PLEASE NOTE if you cancel your party with less than 24 hours there will be a 50% administrative fee.

If you wish to postpone the party with less than 24 hours’ notice we will do our best, but if you tell us on the day of your party you will forfeit your booking fee.

If you have booked a party in a park and it rains,  let us know what your wet weather plan is and we will be able to respond flexibly and meet you at Plan B destination when you tell us that Plan B has been activated.

By booking a Music Beat Birthday, you acknowledge that Boppin’ Babies Pty Ltd trading as Music Beat Australia (Music Beat Australia) takes no responsibility for personal loss or injury sustained during Music Beat Australia sessions.

You remain responsible for the safety of yourself and your child/ren, relinquishing Music Beat Australia of any liability. You warrant that the child/ren in your care will not attend if they are unwell, including communicable, contagious or notifiable illnesses.

From time to time Music Beat Australia may take photos or videos of music sessions to support the ongoing development of our program. This material may also be used in the marketing and advertising of Music Beat Australia services. If you do not wish for your child to be photographed, videoed or for their image to be used in marketing, please let your session leader know.

Instrument cleaning and use in groups

All instruments are cleaned each day, including being wiped down with anti-bacterial wipes between sessions.

Staff hand washing

All staff wash their hands with soap and water before and after classes and use anti-bacterial handwash during sessions as required.

All other standard Music Beat Australia Terms & Conditions apply

Annual Pass

Terms and Conditions

The Music Beat Kids (a division of Music Beat Australia) Annual Pass is valid for x4 10 week terms of music until the end of Term 4 2023.

Each Annual Pass is sold per child. No sibling or multiple booking discounts.

Some terms may be less than 10 weeks at certain locations and on certain days due to public holidays. Your fee will be adjusted accordingly.

Music Beat Kids will take into considerations things like returning to work, so you can change your music day if need be, or take make up classes when you need to during the term, subject to space availability.

Please note that it will be your responsibility to alert us to any class changes that you would like to make during the year. We will automatically register you for the same class each term unless we are notified otherwise. For any class changes we also advise you to let us know in advance of the end of the term (around week 4 or 5 of the term beforehand) so that we can ensure your spot in the group for the following term

The Music Beat Kids Annual Pass will be provided in PDF format via email.

Pass transferability: annual passes are transferable to another person if you wish. If transferring a pass, the purchaser should contact Music Beat at [email protected] to let them know that a pass has been transferred, and to whom.

Bookings received before Monday 12 December will receive Four Terms of music at 2022 prices plus a $25 gift voucher for our Music Beat Online Shop.

Payment must be received before Monday 12 December to receive a Four Terms of music at 2022 prices plus a $25 gift voucher to the Music Beat Online Shop.

$25 gift vouchers are not transferable for cash. Gift vouchers cannot be used in conjunction with any other Music Beat Kids or Music Beat Australia promotion or offer.

$25 gift vouchers are transferable to another person if you wish.

You must spend your $25 voucher in one transaction. You can spend as little or as much as you like but the voucher must be used in one transaction and is not refundable, transferable or redeemable for cash.

Gift vouchers will expire on 01 January of the following year of purchase.

If you would like us to bring your purchase to your allocated music group then please allow at least three weeks for us to organise this with your group leader (something to keep in mind for Christmas purchases).

Alternatively, you are welcome to collect your purchase from our Music Beat Headquarters in Nundah. Please note that free postage is not included in this special deal when you order with us online.

Please email us at [email protected] for your discount code if you want to arrange delivery to your group or a pickup from KMB HQ. Please note that while we will do our best we cannot guarantee delivery times

All other standard Music Beat Australia Terms & Conditions apply

Promotions

Terms and Conditions

The Promoter is Music Beat Australia. Entry is open to Queensland residents only. Employees and their immediate families and any organisation or individual associated with the Promoter are ineligible to enter.

The Promotion will be governed by the laws of Queensland.

Prize transferability: prizes are transferable to another person if you wish. If transferring a prize, the winner should contact Music Beat Australia to let them know that a prize has been transferred, and to whom.

Prizes are not transferable to cash.

The booking form and instructions on how to enter form part of the conditions of entry.  By entering the competition, entrants agree to the conditions of entry.

All fields and steps on the registration form must be completed for an entry to be valid.

Entrants agree that the Promoter may use the personal information they provide for promotional purposes in line with the Promoter’s Privacy Policy at musicbeat.com.au

The Promoter shall not be liable for any loss or damage whatsoever (including but not limited to indirect or consequential loss, including loss of profits or loss of earnings) or personal injury suffered or sustained arising from or in connection with the Promotion, any omission to enter a person into the draw, acceptance of the prize or the prize itself, except for liability which cannot be excluded by law.

This promotion is in no way sponsored, endorsed or administered by, or associated with, Facebook.